Three ways to claim — and who each one is for
You can absolutely do this yourself. It's easier than you'd expect. The templates, the steps, and the answers are all ready when you need them.
Go It Alone
My Claim Buddy
Solicitor / CMC
The guidance to do it yourself — without the guesswork
Step-by-step process
Clear, plain-English guidance at every stage
Ready-to-use templates
Letters, complaints, and responses — just review, personalise, and send
AI-powered support
Don't understand a lender's response? Use the AI tool to decode it and understand your options
Simple dashboard
Track every claim in one place, see what's pending, know what's next
Someone to ask
Stuck? Confused? Built-in guides and tools are there when you need them
What Claim Buddy doesn't do: Claim Buddy doesn't submit claims on your behalf, take a percentage of your refund, cold-call you, or sell your data. Ever.
How it works
Check your lenders
See if they're affected
Request your info
A ready-made template is included
Submit your claim
Review, personalise, send
Handle responses
Reply and escalation tools included
Get your refund
Directly to you. All of it.
Is this right for you?
Be honest with yourself
Claim Buddy is a good fit if you:
- Want to keep 100% of your refund
- Are willing to spend some time on the process (not zero effort)
- Want clear guidance, not just a blog post
- Are comfortable sending emails and following instructions
It's probably not for you if:
- You want someone else to handle everything (consider a solicitor)
- You're very confident researching legal processes yourself (you might not need us)